Identity Verification
Every active account goes through KYC checks before parcel exchange.
Safety and Trust
Protection Layers Built into Every Delivery
CarryGo unites verified identity screening, Golden Handshake passkeys, and SafeVault™ protection to make every peer-to-peer delivery completely tranquil and secure.
SafeVault™ Golden Handshake Protection
Verified P2P NetworkSafeVault™ Signature Protection
Guaranteed rewards released upon Golden Handshake
Step 2: 4-Digit Handover Verification
Sender & recipient generate one-time codes validated inside the app.
🔑 OTP Protocol
Signature Assurance
Designed for prevention, not just response
Risk controls are embedded from onboarding through final payout closure.
OTP Handover Protocol
Pickup and drop checkpoints are protected with one-time codes.
Smart Escrow Vault
Fares remain locked in platform escrow until the recipient confirms physical delivery.
Concierge Resolution
Swift and transparent resolution path
When questions arise, our Resolution Concierge provides verified journey records for prompt care.
1
Report issue instantly
Users can raise route or handover concerns with context in-app.
2
Policy-backed review
Support evaluates logs, timestamps, and communication trails.
3
Resolution and prevention
Outcomes may include refunds, restrictions, or account controls.